THE GALLERY GYM

it is important

TERMS AND CONDITIONS

In respect to The Gallery Gym (Referred to as “The Gallery”) effective 26th August 2018 until further notice and unless or until alternative terms are advised and agreed between us (last updated on 18th January 2025).

 

MEMBERSHIP TERMS

 

  1. Right to Refuse Membership:
    “The Gallery” reserves the right to reject any membership application or renewal without providing an explanation.
  2. Membership Start Date:
    • Your membership begins as soon as you complete the sign-up process on-site at “The Gallery.”
    • If signing up online, your membership starts upon completion of registration and initial payment. Membership grants you immediate access to all rights and privileges associated with your chosen plan.
  3. Minimum Commitment Period:
    • All memberships require a minimum commitment of one (1) month from the start date. This is separate from the 30-day cancellation notice period.
    • Cancellation requests can be submitted at any time but will take effect only after the one-month minimum term and 30-day notice period are fulfilled. Membership fees are due during both periods.
  4. Age Requirement:
    Members must be 13 years or older. These terms apply to all users of the membership.
  5. Written Communication Required:
    All requests, including membership holds, cancellations, or refunds, must be submitted via email to info@the-gallery-gym.co.nz. Verbal agreements are not binding.

 

FEES AND CHARGES

  1. Initial Payment:
    The first payment is due upon signing up and is non-refundable.
  2. Pay-in-Advance Plans:
  • Payments for advance membership plans are non-refundable and non-transferable.
  • Membership benefits are exclusive to the individual who made the payment.

3. Direct Debit Obligations:

  • Members must make all Direct Debit payments, regardless of attendance, unless the membership is on hold.
  • If a payment fails, a $12 late fee will be applied.

4. Unpaid Fees:

If payments remain overdue for 30+ days, the debt may be sent to a third-party collection agency. All associated costs will be the member’s responsibility.

5. Lost or Stolen Payment Card:
Members are responsible for updating their payment details to avoid late fees.

TERMINATION

  1. Standard Cancellation:
    • If you are currently under a 12-month contract with more than 30 days remaining, a $150 early termination fee applies upon cancellation.
    • To cancel, submit a written notice via email info@the-gallery-gym.co.nz at least 30 days before the final payment date.
  2. Termination Due to Breach:
    • Memberships may be terminated for non-payment (14+ days overdue) or breach of policies. Cancellation fees equivalent to two fortnightly payments may apply.

MEMBERSHIP HOLD

  1. Annual Hold Allowance:
    • Members can place their membership on hold for up to 90 days annually at no cost. A five (5) business days advance notice via email is required.
    • Hold periods do not count toward notice periods or minimum contract terms.
  2. Additional Holds:
    Additional holds are available for $15 per hold period.

 

MEMBERSHIP RENEWAL

  1. Fee Adjustments:
    “The Gallery” may amend membership fees with a minimum of 30 days’ notice.
  2. Automatic Renewal:

      Direct Debit payments will continue automatically unless amended in writing. Free periods will not incur charges, but payments resume immediately after.

     

    GENERAL TERMS OF MEMBERSHIP

    1. Access Fobs:
      Sharing access fobs or letting non-members into the gym is strictly prohibited and may result in termination of membership.
    2. Provision of Information:
      • Members must keep their personal details up to date by notifying the gym in writing of any changes, or updating their information on the portal with the provided link.
      • All personal information provided to the gym must be true and accurate. Members must not give false information.
    3. Conduct and Safety:
      • Members must behave responsibly and adhere to gym safety policies.
      • Members are responsible for their health and physical condition while using facilities.
      • Members must treat staff and other members with respect and consideration at all times.
    4. Health Conditions:
      Notify staff of any medical conditions (e.g., blindness, heart conditions, epilepsy) before using the facilities.
    5. Property and Belongings:
      • You can store belongings in provided cubby holes at your own risk.
      • “The Gallery” is not liable for lost or damaged items.
    6. Prohibited Items:
      • Alcohol, recreational drugs, and performance-enhancing substances are strictly forbidden.
      • Pets (excluding guide dogs) are not allowed.
    7. Building Access:
      Entry is permitted only through the main reception entrance. Doors must not be propped open.
    8. Guest Access to the Gym:
      • Members can bring a guest to the gym during staff hours only. It is just $10 casual fee.
      • Members can bring a guest for free before 6:00 PM on Thursdays as part of our “Team Up Thursday” promotion. This offer is a one-time opportunity and does not apply as a recurring event each Thursday.